Shipping Costs & Delivery
Free worldwide shipping on all orders above $100!
Dispatch and delivery time
Your order will be shipped with the service of your choosing. Currently we're offering DHL and FedEx as options. We process all orders during our main service hours, Monday to Friday, from 8:00 am till 5:00 pm CET. Please note that this does not include products that are made to order. Normal delivery times are:
- DHL Express Shipping: 1-3 working days
- FedEx Economy Shipping: 5-8 working days
All orders are fully traceable using a tracking service. A notification will be sent o your email upon dispatch of your order along with your tracking number. Please note that we cannot deliver to post office boxes or military bases. There may be exceptions to the delivery times presented here, depending on your location.
FedEx and DHL are door-to-door courier services that guarantee fast and safe deliveries, as well as refunds for lost packages. We have managed to negotiate very affordable shipping costs considering their services and guarantees, and are thus able to offer the same shipping costs to all destinations around the globe.
The best way to find out how much it costs to deliver to your location is to add a few products to your shopping basket and proceed to the checkout. From here you can enter your address and see what shipping options are available to you. Each shipping option has a price. Some items are cheap to ship, while others are surprisingly expensive. Usually, this is due to the size and weight of your chosen products.
We offer Free Shipping on all orders above $100 with FedEx Economy, and with DHL Express for a Flat Fee Rate. Note: The $100 is excluding VAT (value added tax) which is added to all purchases within the EU (European Union).
Taxes and duties
VAT is included into the price within the EU, unless you operate a business and have a VAT number. Customers outside of the EU are excluded from VAT. It is possible that orders outside of the EU may be subject to import duties and taxes which are levied when the Products reach specified destinations. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.
P.O Boxes, Military Bases and faulty addresses
Please note that DHL and FedEx do not accept deliveries to P.O. Boxes or military bases. If such addresses, or addresses that aren't correct, or are written using a different set of characters, are registered it may cause a delay to the dispatch, or cancel your order, or result in the order being returned to us. If the order has been sent to such an address and returned to us, then only the value of the ordered items will be refunded.